HMV cuts fraud with loss prevention software

 
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Entertainment retailer HMV has reduced fraud across its stores by using Secure, a loss prevention system from Sysrepublic.

Following a month long proof of concept trial across 30 stores, the system went live in December in the run up to Christmas, HMV’s busiest trading period.

HMV replaced the labour-intensive, in-house database it previously used to identify transaction errors with an externally-hosted system that could fit around existing processes as well as the integration of Waterstone’s IT system.

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